DENVER NEWSPAPER GUILD and Denver Post representatives met March 7.
Management began the meeting by explaining they have received six responses to their request for proposals from outsourcing companies bidding on the inbound and outbound customer service call center work. The bid the company appears most interested in is from a call center in Honduras. Union representatives questioned management about the bids and their outsourcing proposal and requested additional information to evaluate the proposal. Based on management’s estimates, the outsourcing of call center work would save the company more than $400,000 per year. Under management’s current outsourcing proposal, they estimate two full-time and three part-time union-covered positions would remain to handle email and escalated calls.
Richard Rosenblatt, the attorney who represents our union, attended the session. As he had not been at earlier bargaining sessions, management recapped their position on the issues being discussed. In reviewing their proposal, the company informed us they were pulling their proposal to move finance work to MediaNews Group, but explained the issue may come up again in the future. For the first time, they added home delivery to the list, explaining that they want to discuss costs including wages and mileage reimbursement. Management narrowed down what they are looking for regarding layoffs out of seniority order to advertising and related positions, such as sales support.
The next bargaining session has not been scheduled.